Onboarding a Property
1. Open Properties
Go to:
https://app.getflair.io/propertiesClick Create Property
2. Complete the Form
Enter property details (name, address, website, main line)
Select integrations you want enabled (e.g., Google Ads, Google Business Profile)
Add a scheduled start date
Include notes (anything your team or ours should know to ensure a smooth setup)
3. What Happens Next
Our team reviews the submission and will reach out if anything’s missing
You’ll receive:
A Google Ads access request (from our MCC) to approve
A request to add the provided Google Business Profile (GBP) Manager ID to your GBP (so we can sync pricing)
4. Email Confirmations
Submission received: You’ll get a confirmation immediately after you submit the form
Property live: You’ll get a second email on the day the property goes live
Offboarding a Property
Open Properties
Go to:
https://app.getflair.io/propertiesFind the property to offboard and click the three dots (⋯) on the far right
2. Schedule Cancellation
Click Schedule Cancellation
Pick a cancellation date (requires at least 1 business day notice; same-day not supported)
Click Confirm
3. Email Confirmations
Request received: You’ll get a confirmation that we’ve queued the cancellation
Offboarding complete: You’ll get a confirmation on the effective date once integrations are turned off
What to Expect (At a Glance)
Onboarding: submit → approve Google Ads access → add GBP Manager ID → go live → email confirmation
Offboarding: schedule cancellation (≥1 business day out) → queued → integrations disabled on selected date → email confirmation
Tips & Common Questions
Can I change the go-live date after submitting?
Yes—reply to the submission confirmation email or contact support; we’ll adjust the date.What if I don’t see the Google Ads access request?
Check the admin email on the ad account (and spam). If needed, contact support to resend.GBP access step
You’ll receive a GBP Manager ID from us. Add it as a Manager to the correct GBP listing so Flair can sync pricing.