How Secret Shopping Works: Our Secret Shopper tool provides insights into the prospect experience
when contacting your communities.
Generate a ghost prospect with working contact information.
Submit the online lead to your property, and view all follow ups made to it for 30 days
Call communities anonymously, directly from Flair.
Get your results & scores in 7 days!
Common issues we uncover:
Broken contact forms
Overlapping AI leasing & CRM automation
Text opt-in failures
Email automation timing issues
Outdated property information
ILSs redirecting your prospects to competitors
Learn more about Secret Shopping here.