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What happens if my team doesn't answer a call?

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Written by Jason Macoy
Updated over 6 months ago

Nothing breaks. Nothing gets lost. Flair Dialer is designed to give your leasing team an opportunity to call a hot lead immediately—not to replace your existing lead management system or create pressure to be perfect.


🧠 Here’s What Happens (and Doesn’t):

If your team misses a Dialer call:

  • ✅ The lead is still routed into your CRM (just like any other lead)

  • ✅ Your team can still follow up via phone, email, or text

  • ✅ If you're using an AI leasing assistant, it will still respond to the lead automatically

  • ❌ There’s no penalty or disruption to your existing process


🕒 Why We Do It This Way

The first 5–10 minutes after a lead converts are the most critical window to win their attention. Flair Dialer helps your team capitalize on that by triggering an immediate call.

But if you're busy? No problem. The system continues to support your team:

  • Lead still shows up where you expect it

  • No duplicate leads are created

  • No follow-up is skipped

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